CARING FOR YOU, THE CUSTOMER

our process is transparent while our promise to care for you is as solid as as our paint work

At Complete Refinish, we value each one of our customers and constantly strive to ensure that our work meets your needs and exceeds your expectations. This is why we continually review our objectives to make sure you are getting the best possible treatment and quality of service.

Our aim is to meet the highest standards in our work, and we are always looking at ways to improve our services and processes. This includes the management of our staff, who are all highly trained and experienced, but are also personable, taking a friendly and helpful approach to their interactions with all customers. Customer relations are of the highest importance in our working culture, as we want you to feel comfortable and offer you peace of mind that your project is in safe hands with us.

Here at Complete Refinish, we will work in close conjunction with you at every stage of your project, to ensure our work meets your standards at all times. Ultimately, we want you to feel that you have control over your project and our implementation of it. We are constantly looking at ways to improve our working practices to reduce errors, creating a simple and efficient process that delivers the highest standards, on time, every time.

Much of our work, including kitchen or uPVC colouring, requires us to come into your home. At Complete Refinish, we know that this can be a daunting prospect. Please be reassured that we understand your concerns, which is why we aim to complete your job as quickly and unobtrusively as possible, creating an absolute minimum of mess or disruption. We will leave your property as we found it, leaving you free to enjoy your new home improvements.

We do our very best to foster a culture of care and continual improvement in our customer service, as we truly value you and your needs. This is why many of our customers bring their repeat business to us, as they have been so happy with our standards the first time round. We believe that fostering great relationships with our customers is one of the main elements that keeps us ahead of our field, and will hopefully offer you true peace of mind that when you bring a job to us, at every stage you will receive the exemplary treatment and workmanship you deserve.